Legal agreements you make when use our services...
On September 22, 2015 we updated our terms and conditions. You may review our Pivacy Policy.
Customer agrees that it will protect, indemnify, save and hold Glator harmless from any and all stipulations, liabilities, losses, expenses and claims, including (but not limited to ) reasonable attorney's fees assessed against Glator, its agents, customers, officers, shareholders, directors, employees and administration that may arise or result from any service provided or performed or agreed to be performed or any product sold by it's customers, agents, employees or assigns. Customer agrees to defend, indemnify and hold Glator harmless against liabilities arising out of; (1) any injury to person or property caused by any products sold or distributed in association with Glator's Services; (2) any material furnished by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright, trademark patent, or other intellectual property violation and any defective products sold to a customer from Glator's Services.
Establishment of this services is dependent upon receipt by Glator of payment of stated charges. Each service has it own price and Glator commits to have them always updated in it's website. For services hired in a recurrent way, they will be due on the anniversary date of the month, for that month's service.
If a client does not pay in the required due date, Glator will proceed as follows; Services for that invoice will be suspended the day after they expired, three days later, if the client hasn't pay, then Glator's administration team will proceed with the cancellation of all services related to the unpaid invoice, as well as backups and all information that the service might have. Glator does not have any kind of commitment with a client whose invoice has not being paid, this means that Glator does not have the obligation to give/share any information (backups, etc) with that client.
Glator won't be held liable for any of down time, delays, and/or service interruption, such as, (but not limited to ) those caused by natural disasters, governmental body, physical attacks, war, etc; as well as any other that lies beyond Glator's control. In addition to that, Glator won't be responsible for the time taken by the data-center to reboot and/or fix server's issues, since in those cases each data-center will be the one responsible for providing the client what they had established, as well as fixing any physical damage and/or failure. Glator won't also be held responsible for any damage, lost, either financial or any other type that those failures might cause.
If a client wishes to terminate one, or all the services purchased in Glator, the client will have to open a ticket to the billing department, letting them know which services they want to terminate. All terminations must be made at least 72 hours prior to the renewal. After your account has been terminated you will not receive any fees and/or any information related to the terminated service.
Glator has a charge-backs free policy. Glator does not accept charge-backs, in any case if one is solicited by a client, the client will be banned and blacklisted and won't under any circumstances be able to purchase any of our products and services.
In Glator we do not have any refund policy, so none of our services are refundable under any circumstances, unless deemed appropriately by the company. However, customers are able to cancel the service at any time. If a client wants to do so, s/he will have to open a ticket to the billing department.
Glator guarantees that all the data submitted by the client (including but not limited to credit card, etc) will be treated with confidentiality, this information will remain private and won't be under any circumstances trade, sale or shared to a third party or company. Information collected by Glator will only be use for the purpose it was intended to, and it will be property stored and handled.
We have no tolerance for abusive language and/or abusive behavior towards our company and/or service we provide and/or our employees. Any customer deemed at our sole discretion to be abusive to our company and/or service we provide and/or our employees will result in immediate irrevocable account termination without any refund. Threats to sue, slander, libel, etc., are all considered forms of abuse and will result in immediate irrevocable account termination without any refund.
One Time Services do not come with any type of support. Support to troubleshoot any issue that came after performing them, or were caused by them will not be given, unless deemed appropriately by the company. Glator reserves the right to refuse additional support.
In no case shall Glator, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
This file was last modified: September 22, 2015.
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