Managed Server Monitoring vs Automatic Server Monitoring

Why is server monitoring so important? That’s a question that a lot of users ask themselves. Server monitoring is one of the main features of a hosting company, and here at Glator, we have built a cool monitoring platform that is waiting for you.

Server monitoring is essential if the user/customer wants to sleep peacefully, knowing that there’s someone out there watching out for his servers, at any time and any day.

Here at Glator we got the perfect server monitoring service that you’re looking for, but before we start talking about our services it is important to know the main difference between this service and any other automated/unmanaged server monitoring services.

 Managed Server Monitoring vs Automatic Server Monitoring

Everybody probably knows about automatic monitoring services like Pingdom, UptimeRobot and so, but those services have a big disadvantage: there are no humans behind them.

Those services were developed by humans of course, but what we mean is there is no one watching your servers live, there’s only an automated software that keeps track of events and doesn’t do much more than just sending an alert.

Our Managed Server Monitoring service is way different, because we have our own monitoring team available 24/7 to keep track of what’s going on with your servers. In case something bad happens, we will not only report the issue to you, but we will also analyze it and solve it.

Let’s suppose your Nginx server crashed: our team will detect the downtime in less than 60 seconds, login to your server, find out why nginx stopped and start it right away to get your websites back online as soon as possible. A ticket will be opened and you’ll get he full explanation from the beginning until the end of the event.

In the case of an automated service there’s nobody behind a screen watching your server, so no one will immediately take a look into any issue that may arise. Your websites can be down for hours or days until your slow hosting provider or your devs can take a look.

 How do we keep track of servers here on Glator?

For this task we use a powerful tool called Nagios. Our server monitoring platform is based on this popular software, which let us keep track of the status of many services running on your servers and also checks certain hardware details.

Nowadays we have a Nagios cluster located in Chicago, US and another one in London, UK. This way, we can check servers from different places, which also let us quickly detect any network related problem with your servers.

Our developers team have also created a lot of useful Nagios plugins to boost the default capabilities of this tool, which makes clear that this software has a great potential as a monitoring platform.

Managed Server Monitoring vs Automatic Server Monitoring

 And what does our Monitoring Platform check?

Our Nagios clusters are in charge of keeping an eye to software and hardware issues, including for example total Disk usage per partitions, RAM & SWAP usage, status for services like Apache, Nginx, MySQL, PostgreSQL, MongoDB, NodeJS, Memcached, Exim, cPanel, PHP-FPM, HHVM and others.

Nagios also checks the mail queue to avoid outgoing spam, looks for malware in WordPress sites, finds malicious symbolic links and also checks IPs against the most popular RBLs.

 Why do I need a Reactive Monitoring Service?

Because sooner or later your server will have an issue, and thanks to our Managed Server Monitoring service our team will always keep an eye on your Linux server, working hard to avoid downtime in case any problem occurs. You’ll also get ticket and emails alerts every time an issue is detected, making communications 100% transparent. Remember that we are always here looking out for your servers, even on Christmas, new years eve, holidays and even on 4th of July!

Conclusion

In this article we have made clear why an Managed Server Monitoring service is way better that an Automatic Server Monitoring service. Thanks to our server monitoring service we will always be looking out for your servers, ready to work if any issue occurs and letting you know all the details.

Why is server monitoring so important? That’s a question that a lot of users ask themselves. Server monitoring is one of the main features of a hosting company, and here at Glator, we have built a cool monitoring platform that is waiting for you.

Server monitoring is essential if the user/customer wants to sleep peacefully, knowing that there’s someone out there watching out for his servers, at any time and any day.

Here at Glator we got the perfect server monitoring service that you’re looking for, but before we start talking about our services it is important to know the main difference between this service and any other automated/unmanaged server monitoring services.

 Managed Server Monitoring vs Automatic Server Monitoring

Everybody probably knows about automatic monitoring services like Pingdom, UptimeRobot and so, but those services have a big disadvantage: there are no humans behind them.

Those services were developed by humans of course, but what we mean is there is no one watching your servers live, there’s only an automated software that keeps track of events and doesn’t do much more than just sending an alert.

Our Managed Server Monitoring service is way different, because we have our own monitoring team available 24/7 to keep track of what’s going on with your servers. In case something bad happens, we will not only report the issue to you, but we will also analyze it and solve it.

Let’s suppose your Nginx server crashed: our team will detect the downtime in less than 60 seconds, login to your server, find out why nginx stopped and start it right away to get your websites back online as soon as possible. A ticket will be opened and you’ll get he full explanation from the beginning until the end of the event.

In the case of an automated service there’s nobody behind a screen watching your server, so no one will immediately take a look into any issue that may arise. Your websites can be down for hours or days until your slow hosting provider or your devs can take a look.

 How do we keep track of servers here on Glator?

For this task we use a powerful tool called Nagios. Our server monitoring platform is based on this popular software, which let us keep track of the status of many services running on your servers and also checks certain hardware details.

Nowadays we have a Nagios cluster located in Chicago, US and another one in London, UK. This way, we can check servers from different places, which also let us quickly detect any network related problem with your servers.

Our developers team have also created a lot of useful Nagios plugins to boost the default capabilities of this tool, which makes clear that this software has a great potential as a monitoring platform.

Managed Server Monitoring vs Automatic Server Monitoring

 And what does our Monitoring Platform check?

Our Nagios clusters are in charge of keeping an eye to software and hardware issues, including for example total Disk usage per partitions, RAM & SWAP usage, status for services like Apache, Nginx, MySQL, PostgreSQL, MongoDB, NodeJS, Memcached, Exim, cPanel, PHP-FPM, HHVM and others.

Nagios also checks the mail queue to avoid outgoing spam, looks for malware in WordPress sites, finds malicious symbolic links and also checks IPs against the most popular RBLs.

 Why do I need a Reactive Monitoring Service?

Because sooner or later your server will have an issue, and thanks to our Managed Server Monitoring service our team will always keep an eye on your Linux server, working hard to avoid downtime in case any problem occurs. You’ll also get ticket and emails alerts every time an issue is detected, making communications 100% transparent. Remember that we are always here looking out for your servers, even on Christmas, new years eve, holidays and even on 4th of July!

Conclusion

In this article we have made clear why an Managed Server Monitoring service is way better that an Automatic Server Monitoring service. Thanks to our server monitoring service we will always be looking out for your servers, ready to work if any issue occurs and letting you know all the details.




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